SSSi operates as a paid online tutoring service, and payments made by users are subject to the service plans selected. By engaging with our service, you agree to pay the associated fees for the chosen course and authorize the company to charge you accordingly based on your selected payment method. Users are required to comply with the chosen plan and settle any additional taxes levied to access the course or plan. Various payment alternatives such as credit cards, debit cards, EMI payments, wallet payments, online bank transfers, PayPal, GooglePay, PhonePe, Paytm, and other methods are available for user convenience. Please be advised that payment gateway operations are managed by third-party entities and are not solely under our control. Users are bound by the terms listed on the platform.
Payments made through credit cards, debit cards, MasterCard, net banking, online bank transfers, and other means are processed via a payment gateway. Users and their issuing banks govern the agreed-upon terms and policies. The company shall not be held accountable for any instances of transactional fraud. Refunds are limited to the amount paid by the User for services, with interest applicable to EMI transactions in compliance with banking regulations.
SSSi does not offer refunds once users accept the terms and conditions, initiating the enrollment process and class allocation. The initiation process may involve communication via calls and emails to gather feedback and validate necessary information for service commencement. The company reserves the right to adjust service fees unilaterally at any time, with immediate effect upon any modifications. Class confirmation occurs post-demo sessions or upon user satisfaction with tutors and services. Missed classes due to teacher unavailability or similar reasons will be rescheduled promptly at a mutually convenient time.
Competitive exam preparation courses like CAT, GATE, UGC NET, UPSC, K12 courses, etc., include one demo class. Refunds are not applicable if a student attends two classes (including the trial class). Instead of refunds, any remaining amount can be adjusted for other classes upon submission of details, receipts, and registration numbers via email. Users can contact us through our website at sssi.in with inquiries regarding the refund or cancellation policy.